Shipping policy

Shipping & Delivery Policy


At Gravy Roots, we are committed to delivering our products to you as quickly and safely as possible.


1. Shipping Locations


We currently ship across India. For bulk orders or international shipping inquiries, please contact our customer care team.


2. Processing Time


All orders are processed within 1–3 business days after payment confirmation.


Orders placed on Sundays or public holidays will be processed the next working day.



3. Delivery Time


Standard Delivery: 4–7 business days, depending on your location.


Remote or rural areas may require additional time.



4. Shipping Charges


Shipping charges will be calculated at checkout based on order weight and delivery location.





5. Order Tracking


Once your order is shipped, you will receive an email/SMS with the tracking details so you can monitor the delivery status.


6. Delays


While we work with trusted delivery partners, delays may occur due to unforeseen circumstances such as weather, strikes, or public holidays. We appreciate your patience in such cases.


7. Damaged or Missing Items


If your package arrives damaged or an item is missing, please contact us within 48 hours of delivery with your order ID and photos, so we can resolve the issue quickly.


8. Contact Us


For any queries regarding shipping or delivery, please contact:

📞 +91 9495683410, +91 7359681590